Terms and conditions

1. General provisions
1.1. These Terms and Conditions of the purchase-sale of goods (hereinafter – the Terms) determine the general terms of use of the ŽUVIES PAŠTAS Store on the Internet at www.fishpost.lt (hereinafter – the ŽUVIES PAŠTAS Store). The Terms apply when the Buyer selects, orders, and purchases the goods offered at the ŽUVIES PAŠTAS Store or otherwise uses the services provided by the ŽUVIES PAŠTAS Store.
1.2. The ŽUVIES PAŠTAS Store is an online retail store focused on consumers purchasing goods to satisfy personal, family, and household needs not related to business or professional needs.
1.3. The trade of goods at ŽUVIES PAŠTAS Store is organized and executed, and services related to this trade is provided to the Buyer by “UAB AKVAPONA”, registered ofice address: Skaisterių g. 2C, LT-13118, Vilnius, Lithuania, legal entity code 302908425, VAT number LT100007275813 (hereinafter – the Intermediary), acting as the intermediary for ŽUVIES PAŠTAS.
1.4. Buyer for the purposes of these Terms and Conditions is any person who makes a purchase at the ŽUVIES PAŠTAS Store (hereinafter – the Buyer). The use of and purchase at the ŽUVIES PAŠTAS Store is restricted to (a) capable natural persons, i.e. persons of age, whose legal capacity is not restricted by the courts, and (b) legal entities acting through authorized representatives, and signed up at the ŽUVIES PAŠTAS Store in accordance with the Terms and Conditions.
1.5. By signing up or placing an order, the Buyer unconditionally confirms that he has the right to buy at the BARBORA Store.
1.6. Together with the order placed by the Buyer, these Terms become an agreement concluded between the Buyer and the Intermediary, and are a binding legal document for both parties. The Agreement shall be deemed concluded when the Buyer forms and places the order for goods at the ŽUVIES PAŠTAS store, makes the payment in accordance with the terms and conditions specified in the Terms (when the Buyer has chosen to pay for the goods at the time of order) and the Intermediary sends a confirmation to the Buyer’s e-mail that the order is accepted. If the buyer chooses to pay for the goods at the ŽUVIES PAŠTAS store at the time of delivery, the agreement shall be deemed to have been concluded when the Buyer forms and places the order for goods at the ŽUVIES PAŠTAS store and the Intermediary sends a confirmation to the Buyer’s e-mail that the order is accepted.
1.7. The Buyer shall not be given the opportunity to place an order for goods at the ŽUVIES PAŠTAS Store if he has not familiarised himself with and/or accepted the Terms. In cases where the Buyer does not agree to the Terms or any part thereof, he should not order goods at the ŽUVIES PAŠTAS Store. When the Buyer orders goods at the ŽUVIES PAŠTAS store, the Buyer is deemed to have read and unconditionally accepted the Terms.
1.8. The intermediary reserves the right to modify, amend or append the Terms. When making a purchase at the ŽUVIES PAŠTAS store, the Buyer is subject to the Terms in effect at the time the order is placed, therefore the Buyer is advised to familiarize himself with the Terms during each shopping.
1.9. The intermediary assumes no risk or liability and is unconditionally exempted from it if the Buyer has failed to partially or fully familiarize himself / herself with the Terms, even though he was presented with such a possibility.
1.10. The Intermediary shall have the right to limit the number of registered Buyers, taking into account the technical capacity of the ŽUVIES PAŠTAS store system.
1.11. The Intermediary shall have the right to restrict the Buyer’s use of the ŽUVIES PAŠTAS Store Services or to cancel the Buyer registration without notice, if the Buyer uses the ŽUVIES PAŠTAS Store contrary to these Terms, attempts to compromise the stability, safety and/or security of orders fulfilled by the ŽUVIES PAŠTAS Store.
1.12. Subject to the paragraph 1.2 of the Terms, and in order to meet the needs of retail consumers in particular, the Intermediary reserves the right to restrict purchases with the characteristics of a wholesale purchase, i.e. the Intermediary shall have the right to refuse to accept and/or execute the Buyer’s order(s) when the Buyer places orders for quantities of goods that are unusually large for retail (regardless of whether the goods are ordered in one order or several orders placed in a relatively short period of time); and/or where the Buyer’s order(s) have other features of a wholesale purchase.
1.13. The Intermediary may suspend or completely terminate the operation of ŽUVIES PAŠTAS Store without prior notice to the Buyer. In the event of force majeure circumstances, the Intermediary shall have the right to suspend the performance of the agreement until the force majeure circumstances disappear, notifying the Buyer of the suspension of the order. If the buyer is no longer interested in the subsequent performance of the agreement, then the buyer has the right to withdraw from the agreement by notifying the Intermediary. In the event of suspension of Intermediary’s operation, but with the possibility of fulfilling the confirmed orders, all rights and obligations under these Terms or applicable law in relation to orders that have already been or are being executed shall remain in force.
1.14. The Intermediary hereby informs, confirms, and warrants to the Buyer that it is authorized, as an Intermediary, to organize, trade, and provide the Buyer with other services related to the sale of such goods at the ŽUVIES PAŠTAS Store as set forth in these Terms.
2. Signing up and processing of personal data
2.1. In order to use the ŽUVIES PAŠTAS store and purchase the goods offered there, the Buyer must sign up in the ŽUVIES PAŠTAS store system by completing  the registration form. The registration form must include the following personal data of the Buyer: name, last name, e-mail, address where the goods will be delivered, phone number, other data necessary for delivery of the goods. An authorized representative of a legal entity shall provide the name of the legal entity instead of the name and last name.
2.2. The Buyer is responsible for the accuracy, correctness, and completeness of the data provided in the registration form. If the information provided by the Buyer in the registration form changes, he must immediately update it. In any case, the intermediary will not be liable for any damage caused to the Buyer and/or third parties due to the fact that the Buyer has provided incorrect and/or incomplete personal data or has not amended or appended the data upon their change.
2.3. The Buyer shall have the right to freely change and append the registration data at any time or to close his registration. Upon the closing of the account, the Buyer loses the ability to use ŽUVIES PAŠTAS store and make purchases there. The Buyer only gets the opportunity to buy again by signing-up with ŽUVIES PAŠTAS store again. Please note that changing your address and/or phone number is important for payment with debit or credit cards (see paragraph 3.3.2).
2.4. Upon signing up, the Buyer creates individual login details (username and password) and undertakes to keep them secret and not to disclose them to any third parties. In order to reduce the risk of unauthorized access to the ŽUVIES PAŠTAS Store on behalf of the Buyer, it is recommended to create a complex, difficult to guess password (it is recommended that the password be at least 8 characters using upper and lower case letters, numbers and punctuation, words that can be easily guessed (Buyer’s name, last name, etc.) and/or numbers (e.g., birth dates, etc.) should be avoided) and change it at least every 6 (six) months. The Buyer is responsible for the complexity of the login data he creates and its storing, as well as for any actions (data transfer, product orders placed, user comments, etc.) that are performed at the ŽUVIES PAŠTAS store using the individual Buyer’s name and password. If the services provided by ŽUVIES PAŠTAS are used by a third party who logs online to the store using the Buyer’s login details, the Intermediary shall treat that person as the Buyer. If the Buyer loses his login details, he must immediately inform the Intermediary by mail, telephone, or email, or change the login information by logging in to the ŽUVIES PAŠTAS store system. The Intermediary cannot and will not be held responsible for any damage caused to the Buyer by third parties accessing the ŽUVIES PAŠTAS Store using the Buyer’s Login Details. The security of log in details is particularly important for debit or credit card payments (see paragraph 3.3.2). 2.5. The Buyer’s personal data will be processed in accordance with the Privacy policy. If the Buyer uses the services of the ŽUVIES PAŠTAS store, it is considered that he agrees to the processing of the Buyer’s personal data and confirms that all the information and personal data provided are correct and true.
2.6. The Buyer’s personal data will be used to identify the Buyer, to determine whether the Buyer and the person to whom the goods are delivered are of legal age (in the cases prescribed by the laws of the Republic of Lithuania) or at least 20 years of age in sales and delivery, accounting records, refunds and or) cash for goods returned by the Buyer, administration of indebtedness, fulfillment of other obligations arising from the contract of sale and provision of other services to the Buyer by ŽUVIES PAŠTAS.
2.7. Buyer’s personal data will be processed for direct marketing purposes only with the Buyer’s consent. Consent of the Buyer shall be expressed by filling in the registration form and ticking the appropriate fields in the form according to the procedure set out in these Terms. Consent of the Buyer can be changed after signing in section “My data”.
3. Prices of goods, terms of payment and deadlines
3.1. Prices of goods at the ŽUVIES PAŠTAS store and the formed order are in Euros with VAT. The goods are sold to the Buyer at prices valid at the time of the order placement at the ŽUVIES PAŠTAS store.
3.2. The price of the weighed goods in the formed order shall be calculated preliminary, according to the quantity (weight) of the goods specified by the Buyer. The Intermediary will make every effort to ensure that the actual weight of the formed item is as close as possible to that ordered by the Buyer, but cannot and do not provide any warranties for that. In any event, the Intermediary shall ensure that, if the true weight of the item is greater than that ordered by the Purchaser, the Purchaser will be required to pay extra for it. If the price of the goods at the actual weight of the delivered goods is less than the price paid by the Buyer (when the goods are paid for by the Buyer at the time of ordering), the difference between the paid and the actual price shall be paid into the Buyer’s bank account from which the goods were paid for through payment initiation service system or which is linked to a debit or credit card, used to pay for the goods (hereinafter – the Buyer Account) no later than 5 (five) business days after the delivery of the goods. When the Buyer has chosen to pay for the goods at the time of delivery (cash or payment card), the Buyer shall pay for the actual weight of the delivered product, unless the weight of the delivered product is greater than the weight of the ordered product – in such case the Buyer pays only for the weight of the ordered item.
3.3. Buyer pays for Products in one of the following ways:
3.3.1. Payment using banklink – advance payment using Buyer’s electronic banking system. Buyer in order to use this payment method, must have electronic banking contractwith one of these banks: “Swedbank” AB, AB “SEB bankas”, “Luminor Bank AS Lietuvos skyrius. Using this payment method, payment is generated in electronic banking system according to placed order. Buyer transfer money to intermediary account. The responsibility for the security of the Buyer’s payment at the time of payment shall lie with the bank, since all monetary operations are performed in the electronic banking system.
3.3.2. Payment at the time of order using payment cards – prepayment using the MasterCard, VISA or VISA Electron debit or credit card used by the Buyer and issued in the countries of European Economic Area; payment cards issued in other countries are not serviced at ŽUVIES PAŠTAS when using this method of payment. When paying for goods using a Buyer’s credit or debit card for the first time, the Buyer must enter the details of his card. For other times when paying with a credit or debit card that the Buyer has used to pay at the ŽUVIES PAŠTAS Store, the ŽUVIES PAŠTAS Store System will sometimes offer a credit or debit card that the Buyer used to pay for the goods at least once at the ŽUVIES PAŠTAS Store, without having to re-enter the card details. In such case, in order to complete the purchase using the Buyer’s credit or debit card that the Buyer has used to pay for the goods at least once at the ŽUVIES PAŠTAS Store (i.e. any of the cards), it will be sufficient to re-enter the Buyer’s password for the Login System to the ŽUVIES PAŠTAS Store system. It is to be noted that if the Buyer changes the delivery address and / or Buyer’s telephone number registered by the Buyer in the ŽUVIES PAŠTAS Store System (in the “My Account” section), the ŽUVIES PAŠTAS Store System will cancel the payment cards already settled in order to protect the Buyer ŽUVIES PAŠTAS store and require you to re-enter your card details, i.e. y. as if paying for the card for the first time. In addition, a Buyer may log into the ŽUVIES PAŠTAS Store system at any time (under section “My Account”) may delete the list of payment cards that have already been used to pay for orders at the ŽUVIES PAŠTAS Store. When entering credit or debit card details or paying by credit or debit card, the Customer does not leave any data in the ŽUVIES PAŠTAS store system, as the Buyer is directed to a certified service provider’s secure server for the execution of a payment transaction. From this server, only partial payment card number information is returned to the ŽUVIES PAŠTAS store system.
3.3.3. Cash payment is the payment for goods at the time of delivery. It is desirable that the Buyer who chooses to pay for the goods with cash at the time of delivery should have the exact amount of money, but the courier delivering the goods may give the change. The buyer must check and count the change given by the courier together with the courier at the time the change is given. Once the Buyer confirms the cash transfer in writing, the Buyer may no longer make any claims regarding the amount of the change.
3.3.4. Payment using payment cards is the payment for the goods by using the debit or credit card of MasterCard, Maestro, VISA or VISA Electron, used by the Buyer, at the time of delivery.
3.4. If the Buyer chooses to pay for the goods at the time of ordering, the Buyer undertakes to pay for the ordered goods immediately, but not later than within 1 (one) hour from the moment of placing the order. Only after the Intermediary has received the relevant confirmation of payment from the Buyer for the goods and their delivery (payment in the manner specified in paragraphs 3.3.1 or 3.3.2 of the Agreement) from the payment system operator of his choice, the execution of order shall commence and the delivery deadline shall be calculated. Prices of goods and their delivery for the payment of the invoice are calculated including VAT. If the Buyer chooses to pay for the goods at the time of delivery, the Buyer’s order shall be executed and the deadline for the delivery of the goods shall be calculated immediately upon Intermediary’s confirmation to the Buyer via the indicated e-mail address.
3.5. If the Buyer chooses to pay for the goods at the time of ordering, the Intermediary shall be entitled to cancel the order without prior notice to the Buyer, if the Buyer fails to pay for the goods within 1 (one) hour from the moment of the order placement.
3.6. The VAT invoice shall be issued by the Intermediary and submitted to the Buyer by e-mail indicated in the Buyer’s Registration form within 5 (five) business days after the delivery of the goods.
3.7. The Buyer, if a legal entity, has the right to pay for the goods by paying a pre-invoice provided (choosing this method of payment). Upon receipt of the pre-invoice, the Buyer shall make the payment through the web link on the pre-invoice, which shall direct to the banklink service. The payment is generated for the Buyer in electronic banking system based on his order that must be paid for. The Buyer shall transfer the money to the Intermediary’s account within the deadline specified in the pre-invoice. If the Buyer fails to pay the Pre-Invoice within the deadline specified therein, or if the Pre-Invoice is not paid through the web link indicated in the invoice, the order of the Goods shall not be executed. In this case, the responsibility for the security of the Buyer’s payment at the time of payment shall lie with the bank, since all monetary operations are performed in th eelectronic banking system.
4. Formation and delivery of goods
4.1. The ŽUVIES PAŠTAS store sells and delivers goods to the territory  of the Republic of Lithuania. The Trading Territory is determined by a unilateral decision of the Intermediary. The Goods shall be delivered by the Intermediary or his authorized representative.
4.2. The delivery service is subject to the charge specified on the ŽUVIES PAŠTAS Store page “Delivery of goods” and is applicable at the time the order placement. The delivery charge may be either fixed or dependent on the value of the goods ordered by the Buyer and/or deadline for the delivery.
4.3. The Intermediary shall have the unilateral right to determine the minimum amount of the shopping basket, i.e. the minimum amount for which the Buyer should select and order goods at the ŽUVIES PAŠTAS store to be able to purchase them. The minimum shopping basket amount is indicated in the “Delivery of goods” section of the ŽUVIES PAŠTAS store. The minimum shopping basket amount does not include the delivery fee.
4.5. The Intermediary will make every effort to ensure that the Buyer’s order is fully executed, but cannot and does not provide any warranty in regard to that. If there is no remaining or sufficient quantity of the ordered item at the place of formation of the order, the Intermediary reserves the right not to deliver the item, to deliver a smaller quantity or to select a similar item or as similar as possible to the item ordered by the Buyer.
4.6. When the Buyer has chosen to pay for the goods at the time of delivery, the Buyer shall pay the actual price of the order.
4.7. Goods ordered by the Buyer shall be delivered to the address registered by the Buyer in the ŽUVIES PAŠTAS store system. The Buyer undertakes to accept the goods himself within the time frame selected during the formation of the order.
4.8. When choosing delivery to the medical institution, the Buyer commits to receive order by the main entrance of medical institution or building entrance.
4.10. If the delivery of a product is not possible due to Buyer’s fault or due to circumstances beyond Buyer’s control (Buyer has entered wrong address during sing up in the system of ŽUVIES PAŠTAS Store, no Buyer or Consignee can be found at the address indicated, person accepting the products is minor, person has submitted an invalid ID or has refused to provide an ID (when the Intermediary must verify the age of the person accepting the goods in accordance with the applicable legislation or these Terms), the Buyer does not have sufficient amount of cash stated in the order, the Buyer cannot pay with a bank card without the fault of the Intermediary, etc.), the goods are not re-shipped (except for the cases when the Buyer pays additionally for the reshipment of the item), and the money paid in advance for the shipment of goods is refunded after deduction of the product delivery and packing fee. In the event that a delivery discount was applied to the Buyer at the time of the order placement, but delivery is not possible due to the Buyer’s fault or due to circumstances beyond the Buyer’s control, the Intermediary reserves the right to deduct the full delivery and packing fee) regardless of the discounts applied at the time the order placement. If the Buyer has chosen to pay for the goods at the time of delivery, the Buyer must cover the delivery and packing costs incurred by the Intermediary, the amount of which is specified in Paragraph 1.6 of the Terms.
4.15. The Intermediary delivers the goods to the Buyer within the time frame selected during the ordering formation. The Buyer agrees that, in exceptional cases, delivery of the Goods may be delayed due to unforeseen circumstances beyond the Intermediary’s control. In such case, the Intermediary undertakes to contact the Buyer immediately and to coordinate the delivery of the goods. If alcoholic beverages are included in the goods ordered by the Buyer, all goods may be delivered to the Buyer no earlier than 10 am. and no later than 8 pm, no earlier than 10 am and no later than 3 p.m on Sunday, within the time frame chosen by the Buyer on the date chosen by the Buyer (except for September 1, when alcoholic beverages are not delivered).
4.11. In all cases the intermediary shall be exempt from liability for the violation of the deadlines for the product delivery, if the products are not delivered to the Buyer or delivered not on time due to the fault of the Buyer or due to the circumstances depending on the Buyer.
4.12. At the time of delivery of the Goods, at the request of the Buyer, the driver must provide the possibility to check the condition of the shipment, and composition (range) of the goods delivered together with the Intermediary or his authorized representative. If the Buyer fails to check the condition of the shipment, the composition of the goods delivered and/or fails to record the details of the damage of the shipment in accordance with the procedure set forth in this paragraph, the shipment shall be considered as delivered and undamaged.
4.14. The goods shall be transferred to the Buyer after the shipment inspection (paragraph 4.15) only if the Buyer signs the bill of lading, the consignment note, or any other document of shipment transfer-acceptance (electronic equipment, for example CAT S40 may also be considered as documents). If the Buyer, due to disability, illness, or other reasons, is unable to sign on electronic or other documents himself, the order shall be signed by other person or the Intermediary (or a person authorized by him) per Buyer’s instruction, upon the Buyer’s approval of the power to sign. If the Buyer does not sign on the bill of lading for the Goods, delivery note, or other delivery document (including the electronic document), the Goods shall not be transferred to the Buyer and the Goods shall not be re-dispatched (except for the cases when the Buyer pays additionally for the reshipment of the item), and the money paid in advance for the shipment of goods is refunded after deduction of the product delivery and packing fee. In the event that a delivery discount was applied to the Buyer at the time of the order placement, the Intermediary reserves the right to deduct the full delivery fee) regardless of the discounts applied at the time the order placement. If the Buyer has chosen to pay for the goods at the time of delivery, the Buyer must cover the delivery and packing costs incurred by the Intermediary, the amount of which is specified in Paragraph 1.6 of the Terms.
4.15. In cases where the Buyer notices at the time of acceptance that the shipment does not contain the correct quantity of goods or the goods presented do not correspond to the goods ordered by him and it is not indicated on the invoice, delivery note, bill of lading or other shipment transfer-acceptance document (at the time of the delivery), the Buyer must inform the Intermediary immediately. If the Buyer determines that the delivered goods are of poor quality, he shall not accept the defective goods and must return them to the courier, and the fact and reason of the return of the goods shall be indicated on the invoice, delivery note or other shipment transfer-acceptance or goods return document.
5. Warranty on product quality and shelf life
5.1. The properties of all the goods sold at the ŽUVIES PAŠTAS Store on the Internet are generally stated in the description next to each item. The information on the properties of the goods (its correctness) is the responsibility of the manufacturers and/or importers of the goods, and the Intermediary is solely responsible for the proper provision (transmission) of this information to consumers, unless otherwise provided by law.
5.2. The Intermediary shall not be liable for any discrepancies in the colour, shape or other parameters of the goods displayed at the ŽUVIES PAŠTAS Online Store due to the characteristics of the display monitor used by the Buyer or for other technical reasons, including reasonably possible discrepancies in appearance. If the discrepancy in the color, size or shape of the item is due to the actions of the intermediary or third parties related thereto, then the intermediary shall be liable for any discrepancies in appearance of the goods.
5.3. The Intermediary confirms that he is responsible for the sale of the goods ordered at the ŽUVIES PAŠTAS Online Store and for the proper delivery of the purchased goods, the quality of the goods, the proper fulfillment of the terms of return and the fulfillment of other legal rights and obligations of the seller.
5.4. In the event that the Seller does not provide warranty of the quality of the items for certain types of goods, the statutory warranty shall apply.
5.5. In the event that the law establishes a specific shelf life for specific goods, the Intermediary undertakes to sell such goods to the Buyer in such a way that he has a real opportunity to use such goods before the end of the shelf life.
6. Withdrawal from the agreement. Replacement and return of goods
6.1. Please note that according to the provisions of the Civil Code of the Republic of Lithuania and “Retail regulations” approved by the decree No. 697 of the Government of the Republic of Lithuania of 11 June 2001, the following quality items are not subject to change or return:
6.4.1. perishable goods or goods with a short shelf life;
6.4.3. packaged goods which have been unpacked after delivery and are unsuitable for return for health or hygiene reasons;
6.5. If the Buyer applies later than the specified deadline and/or fails to submit the product photo, the Intermediary shall not be obliged to resolve the Buyer’s complaint in favour of the Buyer.
7. Exchange of information
7.1. The Intermediary shall send all notifications and otherwise makes contact by e-mail or telephone provided in the Buyer’s registration form.
7.2. The Buyer sends all messages and questions and otherwise contacts via email (info@zuviespastas.lt) or by phone (+37067562902).
8.ŽUVIES PAŠTAS Grocery Stop
8.1. The goods ordered by the Buyer are delivered to the ŽUVIES PAŠTAS Grocery Stop. The Buyer undertakes to collect the goods himself within the time frame selected during the formation of the order.
8.2. The Buyer shall pay for the goods by prepayment using an electronic banking service or a payment card.
8.3. When the delivery is made to the ŽUVIES PAŠTAS Grocery Stop, the order is stored in accordance with the established order delivery-pick-up schedule.
8.4. Customers will be informed about the delivery of goods to the ŽUVIES PAŠTAS Grocery Stop via SMS and e-mail. The SMS message sent will contain door PIN code required to open the Grocery Stop Cabinet, via email, containing PIN and QR code, which will open the cabinet with groceries upon its entering or scanning at ŽUVIES PAŠTAS Grocery Stop.
8.5. Goods are stored at the Grocery Stop for number of hours, which depends from selected delivery time and can be up to 48 hours.
8.7. The Customer’s Code that the Customer will use to open the Grocery Stop is considered Customer’s confirmation that the Customer has received the ordered goods.
8.8. The general terms and conditions of the Purchase-Sale Terms apply to the quality, warranty, and return of the goods.
8.9. The outdoor territory of ŽUVIES PAŠTAS Grocery Stops is monitored by CCTV cameras.
Video data Controller “UAB AKVAPONA” , code 302908425, Skaisterių g. 2C, Skaisterių k., LT-13118 Vilniaus raj., phone: +370 685 71762, email. info@zuviespastas.lt. The purpose of ŽUVIES PAŠTAS Video data processing is to ensure the security of persons and property within the territory of ŽUVIES PAŠTAS Grocery Stop. Video data is recorded and stored for up to 30 days. When used as evidence in civil, administrative, criminal or other legal cases, video data may be stored to the extent necessary for these data processing purposes and destroyed immediately when they are no longer needed.
You have the right to:
(a) Request the private joint stock company UAB AKVAPONA for access to your video data;
(b) Request to delete your data or restrict processing thereof where the processing of personal data is in breach of legal requirements or where there is another legal basis;
(c) Not to consent to the processing of your video data except for legitimate reasons or for the purpose of asserting, enforcing or defending legal claims.
(d) Use the above listed contacts in order to exercise your rights or in case of any other matters relating to the processing of video data, including the compatibility of the interests of the data controller and data subject.
You have the right to file a complaint with the State Data Protection Inspectorate (A. Juozapavičiaus g. 6, LT-09310 Vilnius, phone: (8 5) 271 2804, 279 1445, email: ada@ada.lt).
9. Order delivery by the door
9.1. When selecting order delivery by the door, client agrees that order will be delivered by the door of selected address and that client will be informed about order delivery by phone or sms. In this case document of shipment transfer-acceptance will not be signed.
9.2. Buyer pays for goods in advanced payment using electronic banking system or payment card registered to ŽUVIES PAŠTAS account.
9.3. When selecting order delivery by the door, client agrees, that ŽUVIES PAŠTAS does not give option to check order quality and quantity with Intermediary or its representative, this is why it is reccmmended to address ŽUVIES PAŠTAS client support centre within 12 hourd by phone or email.
10. Final Provisions
10.1. These Rules are drawn up in accordance with the legislation of the Republic of Lithuania.
10.2. The relations arising from these Terms shall be governed by the Law of the Republic of Lithuania.
10.3. In the event of damage, the guilty party shall indemnify the other party for direct damages in accordance with the procedure and on the grounds established by the laws of the Republic of Lithuania.
10.4. All disagreements arising from the application of these Terms shall be settled through negotiations. If the agreement is not reached, the disputes shall be settled in the manner prescribed by the laws of the Republic of Lithuania.
10.5. Each user also has the option of settling disputes with the Intermediary electronically without having to go to court. The consumer must first contact the Intermediary in writing and within 14 days of receipt of the claim, in the event of the Intermediary not responding to the consumer’s claim, or if the consumer’s claim is rejected, the consumer may contact the out-of-court subject examining disputes related to consumption, i.e. State Consumer Rights Protection Authority (Vilniaus g.25, 01402 Vilnius, email: tarnyba@vvtat.lt, phone: 852626751, web page www.vvtat.lt), or its territorial divisions in coiunties or complete a form in EGS platform http://ec.europa.eu/ods/).

Product return

If the price of the goods at the actual weight of the delivered goods is less than the price paid by the Buyer (when the goods are paid for by the Buyer at the time of ordering), the difference between the paid and the actual price shall be paid into the Buyer’s bank account from which the goods were paid for through payment initiation service system or which is linked to a debit or credit card, used to pay for the goods (hereinafter – the Buyer Account) no later than 5 (five) business days after the delivery of the goods.
If the Buyer is not satisfied with the quality of the perishable goods delivered, and such goods and beverages with a short shelf life, including those which must be kept in a refrigerator in accordance with the manufacturer’s prescribed temperature regime, must contact the Intermediary not later than 24 hours after delivery by mail: info@zuviespastas.lt or by phone: +370 685 71762. When submitting a claim for defective goods, the Buyer must also submit a picture of the defective product received.